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How We Handle Your Account Information

We collect what we need to run your account, verify wallet deposits through bKash, Nagad and Rocket, and keep your login secure.

Account data securedWallet transactions loggedSupport access onlyNo third-party sales
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DATA PRACTICES

How We Secure and Use Your Information

We encrypt wallet transaction data, hash login credentials, and restrict internal access to account records on a need-to-know basis. Our payment partners receive only the information required to clear your bKash, Nagad or Rocket deposit — not your full profile. Game providers log session data to calculate results and detect irregular play, but they don't see your mobile number or withdrawal history.

Transaction Encryption Every deposit and withdrawal between your wallet and our cashier is encrypted in transit using industry-standard protocols. We store transaction records in a secure database accessible only to finance and compliance staff for audit and fraud review.
Cookie Use Essential cookies keep you logged in and remember your language preference. Analytics cookies track page views and session duration to help us improve navigation. You can block non-essential cookies in your browser without losing core account functionality.
Account Retention We keep your profile and transaction logs for as long as your account remains open, plus an additional period required by financial record-keeping rules. After you request deletion, we anonymise personal identifiers but retain anonymised bet and payout records for compliance.
Data Sharing Limits We share account data only with our payment gateway to process bKash, Nagad and Rocket transactions, with game studios to run live tables and slots, and with our hosting provider to maintain the platform. None of these partners may use your data for their own marketing.
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to review what we hold, correct an error in your profile, or request account deletion, contact our support team with your registered mobile number and a brief description of your request. We handle privacy inquiries through the same channels as general account help, and our team will verify your identity before releasing or changing any stored information.

Live Chat Open the chat widget in your account dashboard and select 'Privacy Request' from the topic menu. An agent will ask for your mobile number and the nature of your request, then guide you through verification and next steps.
Email Support Send your data request to our support address with the subject line 'Privacy Inquiry' and include your registered mobile number. We reply within two business days and may ask for additional proof of identity before proceeding.
Account Settings Log in and navigate to Settings, then Privacy & Data. You can download a summary of your stored profile, transaction history and session logs directly, or submit a deletion request that our compliance team reviews within fifteen days.

Privacy Policy Questions

We collect your mobile number for login and OTP verification, your chosen username, wallet identifiers for bKash, Nagad or Rocket deposits, and device data such as IP address and browser type for security monitoring and session management.

Yes. Log in to your account, go to Settings and select Privacy & Data, then download a copy of your stored profile, transaction history and session logs. The export arrives as a text file within a few minutes.

We share data only with payment processors to handle bKash, Nagad and Rocket transactions, with game providers to run live tables and slots, and with our server host for platform operation. These partners are bound by confidentiality terms and may not use your data for their own marketing.

We keep your profile and transaction logs for the life of your account plus an additional retention period required by financial audit rules. If you request deletion, we anonymise identifiers but retain anonymised transaction records for compliance and fraud prevention.

Contact support via live chat or email with your registered mobile number and request account deletion. Our compliance team verifies your identity, closes the account within fifteen business days, and anonymises personal data while retaining transaction records as required by law.

Essential cookies keep you logged in and save your language setting. Analytics cookies track page views to improve site performance. You can disable analytics cookies in your browser settings without losing access to core features like deposits, withdrawals and gameplay.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.